How to Proceed: Fast-Start Instructions

Your privacy is extremely important to us. At Data Lab 247, we guarantee the confidentiality of your data using the highest industry standards—both technically and legally—to prevent unauthorized access or disclosure.

Once the recovery process is complete, we provide you with a detailed report listing all successfully recovered files and folders from your failed storage device.

Speculating about a success rate in data recovery can often confuse rather than clarify. While factors like competence, skill, and experience are important, they aren't the full picture. Relying solely on success rates is like using average temperatures in a hospital to gauge patient outcomes: it doesn't reflect the nuance of individual cases.

At Data Lab 247, we are committed to delivering the most reliable and transparent data recovery service in the industry. Our experienced engineers and technicians work tirelessly to retrieve every recoverable byte from your failed storage device.

In the digital world, data refers to any kind of information stored electronically — from text documents, images, and videos to databases, emails, tax files, accounting records, and more. These files are saved on various devices such as hard drives, SSDs, external drives, servers, NAS units, and DVRs, among others. When these devices fail or the data becomes inaccessible, data recovery is the process of retrieving that lost information.

If you lost access to a damaged hard drive or a computer that contains the important data, there is no room for errors. Here is one simple rule to keep data safe in such situation.

Yes, we do. The development of high-capacity laptop hard disks has enabled us to establish the advanced techniques in data recovery technology. As these drives are very small in size to comparison to desktop drives, the internal mechanics are miniature versions of their desktop counterparts, and so special tooling, equipment and handling procedures are required to facilitate the recovery of the data from these drives.

The most frequent cause of data loss is the physical failure of hard disk drive (HDD) or SSD.

Data Recovery process may vary from quite simple software recovery techniques to the chain of various sophisticated technological techniques involving processing disks with fine mechanic tooling in the clean room, reconstruction of destroyed elements of the drive - such as electronic circuit elements or pieces of original firmware.

Opening a hard drive outside of a professional environment not only voids the manufacturer's warranty - it can also result in the permanent loss of your data. In other words, it's an unwise and potentially irreversible action that can cause serious damage to both the drive and the information stored on it.

Data Lab 247 operates 24 hours a day, 7 days a week, the data recovery service is available every day of the year. Each drive is being carefully examined upon its reception in our lab without any delays. Nonetheless, the turnaround differs from case to case and depends on the selected service plan as well as some other factors which could affect a particular project.

Yes, there are few instances when the damage to the hard drive is so severe that data recovery is not possible.

As soon as your data was recovered, you will receive a data recovery report. You will be asked to log in to our internal payment system where you can choose the most convenient data delivery option for you.

Data Lab 247 Answers...

If the failed hard drive has multiple partitions, after recovery the restored data from each partition will be saved in its own separate folder. That is a basic data backup method we use and offer to our customers.

Older Apple computers are generally straightforward for professional data recovery - regardless of operating system, encryption, or storage type. However, major changes began in 2016, when Apple started replacing removable SSDs with non-removable, soldered flash memory chips integrated directly onto the motherboard. In later models, Apple introduced an additional layer of complexity: hardware-based encryption tied to onboard security chips, such as the T2 or Apple Silicon (M-series). In these systems, the SSD cannot be accessed or decrypted without the original motherboard and its unique set of key components. At Data Lab 247, we have achieved a high success rate in recovering data from MacBooks, iMacs, Mac Minis, and Apple external drives. Based on our extensive experience, we've compiled this guide to help you determine whether your Mac has a removable SSD or one that is embedded in the motherboard.

Read this first: If you have an error “Disk is write protected” or files cannot be opened when a My Book or Passport with included WD SmartWare wakes up from hibernation mode, to resolve the issue try these:

Data Lab 247 always offers much better value for money for the same service when it comes to pricing. Recovered data can be priceless, but the service will always have a certain price tag. When it comes to price comparison, Data Lab 247 is by far the most effective choice in data recovery industry, whereas other HDD-recovery providers may offer two to three times more expensive service for the same project. The illustration of this unprecedented savings and best achievable value for money for you can be clearly displayed as a graph on the picture below.

There are several data recovery methods used to access data from a physically damaged or malfunctioning device. The first and most critical step is to preserve the data from further corruption during diagnostics and recovery. For example, connecting a failed hard drive to a power supply can cause irreversible damage - moving parts may scratch disk platters, or SSD memory cells may be erased due to electrical noise from faulty electronic circuits.

The computer hard disk drive is a common source of the noise sound. It is normal for a spinning hard drive to produce low humming and quiet whistling sounds. However, drive should not produce repetitive clicking, ticking, screeching, or banging noise. Very noticeable humming, squeaking, or any type of hard thump can be a primary indicator that your hard drive is failing, thus your data can be in danger.

Most data recoveries in Data Lab 247 are provided for physically damaged devices, and we can confirm the integrity of almost every recovered file. With our data recovery instruments, we are always able to identify and remove from the final result all physically-corrupted files: the files with unreadable/unrecoverable sectors. Normally, those physically-damaged files are sorted out and moved to the separate location and are listed in the report as identifiable corrupt files.

Data Lab 24/7 supports all of the existing Apple-MAC computers with all versions of its operating systems for most discriminating and professional data recovery service. Data Lab team of experts would fight to the bitter end to save the last bit of lost user information from the affected hard drive. MAC users are provided with the same high-quality service, as PC users.

Before using a data recovery software you must make sure that Software recovery tools can be applied only to the fully functional hard drive in the working condition. It must be obvious that you have a mechanically and electrically functional hard in your hands before continuing working with running device and applying any kind of drive-interacting software and manipulations, including data recovery software utilities.

When your hard drive is beginning to fail, it might start popping up with the error messages on the screen of your computer's monitor. Most likely, your computer gives you the information that a serious disk error occurred in the attempt to read/write drive.

Before extracting the hard drive from PC case:

Hard drive recovery remains a core discipline within data recovery science. While SSDs continue to gain popularity, traditional hard disk drives (HDDs) are still valued for their exceptional write speeds, long-term reliability, strong data integrity, and - most importantly - their high recoverability, even after physical damage or mechanical failure.

You might be surprised to find out of how a hard drive - as a separate device - resembles computer. Whether the drive is connected to a computer through an external box, or just powered from a separate power supply, the first thing it does is to start booting its own internal program, a firmware that acts just like a computer OS. That disk-service software (or microcode program) must boot itself: instantly, error-free, right off the drive is powered up on the computer's start up.

This is a description of simple test for an internal hard drive or SSD installed and used inside a computer and connected to motherboard through SATA or ATA port. While this is not a professional data recovery diagnostic, most of seriously failed devices can be isolated at this stage. The method is based on the fact that seriously damaged data storage device could not be identified by computer. Be aware that this test may potentially cause more harm and data loss to a device already suffering with mechanical/physical damage. Therefore it must be done quickly and only once.

Once the drive is removed, the drive bracket must be removed from the original drive. To do this, use a Phillips screwdriver to remove all the necessary screws. Use this picture as in the example.

Many data recovery cases fall into a broad category where the data becomes inaccessible due to factors like deletion, corruption, or encryption - not as a result of physical device failure, but rather due to human error or software issues. These cases require a different approach than the ones used for physically damaged storage media. For simplicity, we refer to this category as Lost/Deleted Data Recovery. Although not exhaustive, the following list includes the most common data loss scenarios in this category. Common Cases of Lost/Deleted Data:

Learn the key steps and best practices for NAS recovery and RAID restoration, including the importance of cloning drives, labeling HDDs and bays, avoiding human errors, and acting promptly when your NAS shows failure signs.

Getting your device ready for data recovery the right way helps ensure the highest chance of success - especially when dealing with damaged drives, RAID arrays, or encrypted systems.

PCB stands for 'Printed Circuit Board'. Hard drive has its very own 'mother board' (same principle as computers).

Any desktop computer hard drive has two connectors, one for power cable and other for data cable.

There is nothing unclear in the regular successful recovery. Regular recovery means high quality result for data in the normal format: exactly same files, exactly same folders, everything is the same, normal and regular.

At first sight it seems to be a pretty good idea to recover data remotely, online – and get repaired or restored lost files on your server, desktop or laptop through an internet connection. But when it comes down to make a decision, ask yourself - is it safe to use remote data recovery help? Software developers offer high-quality tools for controlling computer and connected device remotely, which, in all their obvious advantages, have a significant drawback: they do not take into account the physically malfunctioning devices such as a hard drive with a little growing scratch on the disk surface, or overheating component on circuit board or SSD memory chip. For once, we are as professional data recovery do not provide such service, as well as do not recommend using one. There are a number of reasons for the failure of this approach, and here are a few of them explored in more depth.

Before we start talking about diagnostic, let's clarify the difference between estimation and diagnostic.

Data Lab 247 specializes in recovering lost, deleted, or corrupted video footage from a wide range of recording devices, including dash cams, DVRs, CCTV systems, drones, cameras, and camcorders. Our experts handle everything from failed devices to damaged file systems, working with all major video formats and codecs to restore footage reliably and efficiently.

While most disk recovery utilities provide an excellent preventative maintenance by fixing minor software-inflicted errors, they can be disastrous when applied to device with physical problem; the running software will render the entire hard drive and all data unrecoverable. Even slightest mechanical defect or malfunction will turn the running hard drive into uncontrollable self-destruction mechanism that develops multiple physical defects on the disk platters.

The small amount of liquid was spilled onto drive in the SATA connector area. The liquid mostly affected the 15-pin power connector, and caused a short circuit local to that area. The short circuit did not cause the power supply to fail (was probably not a complete, zero Ohms short circuit). The liquid spill happened while drive was unattended and while the computer was in the sleep mode. The liquid short circuit probably had lasted for a few hours causing the connector's plastic heating and slightly melting at the connector, also damaging to two of the copper pins on the SATA connector and some corrosion on PCB. The liquid was isolated to just SATA connector area. Tested surface mount fuses on PCB with Ohmmeter, and they appear to be open-circuit (fuses SK1, SK3, SK4).

FAILED DEVICE: Seagate Desktop Hard Drive 1 TB. Original Seagate HD in my HP IQ506 Touchscreen AIO PC.

A virus is a program that is attached to other pieces of code, so that when the user tries to run the original program, they also unintentionally run the virus code. The virus code is designed to replicate itself and infect other programs, possibly in a modified form, and may also exhibit other behavior as well.

ZIF or Zero Insertion Force connector connector was used in early portable and mobile devices (including laptops) to connect micro hard drive to motherboard.