Bring your failed drive (or other device) together with service ticket to this location:
InMax Computer
1483 Eglinton Ave. W
Toronto ON M6E 2G6
Open:
Mon-Friday 10am-7pm
Sat 10am-5pm
Sun Closed
View Map [↗]
This is to make sure your failed drive will go directly to data recovery laboratory. InMax Computer is not a data recovery, but our partner who facilitate walk-in location for our lab.
If you fail to provide the service ticket at InMax Computer, your drive may go to the wrong technician! Instead of Data recovery specialist it might land at repair shop by mistake, where the data medium undergoes an excessive test runs in attempts to revive the drive. That will definitely cause an extra damage to data and to the drive that is already has suffered from the internal damages and may render your data to unrecoverable condition.
Make sure that InMax Computer only receives the drive to forward to data lab without any testing on the spot.
If you don't have printed ticket, have a hand-written note with your contact info, and call us from InMax Computer to advise of your failed device being dropped off there.
If you have questions or concerns, call directly to the Lab: 416-762-1632
